Refund policy
At Bite the Bait Fishing, every item is made to order just for you. Because of this, we do not accept returns or exchanges for incorrect size selection, change of mind, or buyer’s remorse.
If your order arrives damaged, defective, or you receive the wrong item, please email us within 7 days of delivery at Julian89hernandez@gmail.com,with your order number and clear photos of the issue. Once reviewed, we’ll gladly provide a replacement or refund at no additional cost.
Please review our size charts carefully before placing your order, as we cannot offer exchanges for sizing issues.
Refunds, when approved, will be issued to your original payment method. Shipping charges are non-refundable unless the error was caused by us or our production partner.
If you have any questions, we’re always happy to help. Contact us at Julian89hernandez@gmail.com, and we’ll respond within 24–48 business hours.